LogiStack Software Private Limited

Terms and conditions of use
Last Updated: 28.05.2023

Our relationship with you is our most important asset. We want you to feel comfortable and confident when using our
Platform (defined hereinafter) and the Services (defined hereinafter). The objectives of these Terms and Conditions
of Use (“Terms”) are to inform you of the terms which apply to your access to the Platform and Services, what we
expect from you, and what you can expect from us as you use and interact with our Platform and the Services
provided by us, our Strategic Partners and third party service providers. Further, you would learn about the
following:

(a) our policy regarding the changes and updates to these Terms;
(b) description of the Platform and the Services offered by us, our Strategic Partners and third party service
providers;
(c) sign-up process and information required by us;
(d) conditions regarding use of the Platform and the Services;
(e) terms of use and conditions regarding the information made available by us on the Platform;
(f) intellectual property rights and ownership of the content on our Platforms and the conditions of use of such
content;
(g) Know Your Client (“KYC”) requirements;
(h) our policy regarding the communications and notifications sent by the Platform;
(i) disclaimers, limitation of liability and indemnification obligations in relation to the Services provided; and
(j) legal rights and obligations in case of violation of these Terms by you.
These Terms apply to and govern the use of or access to the website www.logistack.com, and on its mobile/web
applications (hereinafter, collectively referred to as the “Platform”), by the user (hereinafter, “you”, “your”, or
“User”). The Terms shall apply to the User in relation to the relevant Services availed on the Platform.

The Platform is provided by Logistack Software Private Limited (hereinafter, “Company” or “Logistack” or “our” or
“we” or “us”), a company incorporated under the Companies Act 2013, having its registered office at 31/1, 1st
Floor, 10th main, NTI Layout, Vidyaranyapura, Bengaluru, Karnataka - 560097

User and Company are each a “Party” and collectively the “Parties”.

These Terms are an electronic record in terms of the (Indian) Information Technology Act, 2000 and rules thereunder
as applicable and as amended from time to time (“IT Act”). This electronic record is generated by a computer system
and does not require any physical or digital signatures. These Terms are published in accordance with the
provisions of Rule 3(1)(a) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code)
Rules, 2021 framed under the IT Act (as amended from time to time), that require publishing the terms of services
and practices for access or usage of Platform and Services. These Terms constitute a binding and legally
enforceable contract between the Company and User (as defined below). By registering on or using the Platform or
availing the Services, you agree to be bound by the Terms. If you are using the Platform on behalf of an
organization, you are agreeing to the Terms on behalf of that organization (in which event, “you”, “your” or “User”
will refer to that organization).

You represent that you are at least 18 (eighteen) years of age and have not been previously suspended or removed by
the Company, or disqualified for any other reason, from availing the Services or using the Platform. In addition,
you represent and warrant that you have the right, authority and capacity to agree to the Terms and to abide by
them. You shall not impersonate any person or entity, or falsely state or otherwise misrepresent your identity, age
or affiliation with any person or entity. In the event of any violation of the Terms, the Company reserves the
right to suspend or permanently prevent you from availing the Services or using the Platform.

If you do not agree to be bound by these terms, you must not use the Platform. By continuing to use the Platform or
the Services you expressly agree and undertake to be bound by these terms. Subject to applicable laws, these Terms
(and any changes thereto) will become applicable to you retrospectively on and from the date of your first use of
the Platform.

1. Changes to these Terms

1.1. Please note that these Terms may change from time to time. We reserve the right to modify or amend these
Terms. While we will make reasonable efforts to keep you posted on any updates to these Terms, to make sure that
you are aware of any changes, we encourage you to periodically review them whenever accessing or using the Platform
to be continuously aware of the changes that we may be carrying out to these Terms.

1.2. The “Last Updated” date at the top of the Terms indicates when the most recent modifications were made to the
Terms. In the event we modify these Terms, by continuing to access and use the Platform, you will have confirmed
your acceptance to any such modifications. Your continued use will be adequate proof that you have expressly agreed
to the terms of these Terms which shall apply from the date of your first use of the Platform. In addition, when
using the Platform, you will be subject to any posted guidelines, supplementary terms, policies, or disclaimers
made available or issued by us from time to time, including but not limited to the Privacy Policy available at www.
logistack.com. All such supplementary terms, policies, guidelines or disclaimers are hereby incorporated by
reference into these Terms.

1.3. If you have any comments or questions regarding the Terms, or wish to report any violation of the Terms, you
may contact us at support@logistack.com.

2. About the Platform and the Services

2.1. The Platform is primarily a technology service provider which inter-alia provides (i) software solutions and
access to services, for Goods and Services Tax (“GST”) compliances, and subscription to software; (ii) you the
ability to avail expert assisted tax filing services and other managed services such as services pertaining to
compliance with GST laws; (iii) you with the ability to browse, evaluate, compare, subscribe and redeem various
financial products and avail execution services for mutual funds units which are offered by asset management
companies (“AMC”); (iv) you with finance management, accounts and ledger management, invoice creation and
management, functionalities to search GST public records, and payment record management services and generation of
reports, and (v) you with, (a) tax management services such as ability to verify tax filing status of returns filed
under various tax laws; (b) ability to download returns such as GST returns, challans; (c)tax information services
such as information on compliance deadlines for tax returns and other statutory forms, and relevant tax related
news published on the internet; (vi) you with invoice discounting and supply chain financing software products.
Certain services offered on the Platform are provided through our third-party strategic partners which include
without limitation, (hereinafter referred to as “Strategic Partners”). While it is not mandatory for you to use the
execution services, certain features of the Platform may not be accessible to you in such case.

2.2. In the event you subscribe to Logistack’s proprietary software including but not limited to ASP GSP GST
compliance software. then your use and subscription to the software shall be additionally governed by the terms
and conditions of the Logistack’s Master Subscription and Services.

2.3. The Platform also allows you to avail the Services (defined hereinafter) directly from the Company, its
Strategic Partners, and third-party service providers associated with the Company from time to time, and the
Platform facilitates communication with such Strategic Partners and third parties for availing the Services.

2.4. The services rendered by the Company and other Strategic Partners and third-party service providers of the
Company are collectively referred to as “Services”.

2.5. GST Suvidha Provider Services

2.5.1. The Goods and Service Tax Network (“GSTN”) has setup the information technology and communications
infrastructure system for enabling implementation of Goods and Services Tax (“GSTSystem”). The Company is appointed
as a GST Suvidha provider (“GSP”) by GSTN and is authorized by GSTN, to provide GSP services including access to
GST API’s (“GSP Services”), to the taxpayers and third parties. The third parties may avail GSP Services, to
develop an application or system to enable the taxpayer to access the GST System for GST related activities (“Third
Party Application”).

2.5.2. Accordingly, you agree that you will be subject to the terms and conditions of GSTN in relation to availing
or accessing GSP Services through our Platform. You further agree that GSTN shall have the sole right and
discretion, without any liability of any nature, by all means (whether manual or automated) to accept/ reject any
User’s data from being transmitted to the GST System from our Platform, including but not limited to, in case of
security breach, data traffic beyond prescribed by GSTN, suspected payload (having virus and/ or malware) or
transfer of corrupt data or due to any other reasons as mandated by GSTN.

2.5.3. You agree that you will follow and adhere with the GSTN guidelines, prepared, proposed and updated by GSTN
from time to time including the GST web portal terms and conditions and privacy policy.

2.5.4. You represent that you are a duly organised and validly existing entity (as applicable) under the laws of
India and accordingly have full power and authority to perform your obligations, as may be required, as per the
GSTN terms and conditions and by engaging on the Platform, you will not be in contravention of any applicable laws.

2.5.5. In the event You access only GST APIs through our Platform, you agree and undertake that You shall not
implement any technology to store any of your client’s data and/or confidential information of any nature (whether
wholly or partially), in our servers or cloud. To the extent that you avail any other Services aside from the GST
API, you expressly consent to us retaining the aforesaid information.

2.5.6. You agree and acknowledge that GSTN may prescribe other standards and specifications that it may deem
necessary, from time to time in its sole judgment in relation to GST services provided by GSTN which shall be
binding on you without any objection.

2.5.7. You hereby agree and acknowledge neither the Company nor GSTN shall have any responsibility or liability in
relation to failure of any activity, if such activity may have been initiated by you or your client or by the
Company on your behalf, and that has failed or delayed on account of the process of authentication and acceptance
of your or your client’s data by the GSTN system or otherwise, including but not limited to failure or delay as a
result of, network or connectivity failure, device or application failure, GSTN system’s failure, possible down
time at GSTN System’s end or any other technical or non-technical error of any nature, whether foreseen or
unforeseen at the time of use of the Services.

2.5.8. In case of any additional obligations are imposed by GSTN on the Company pursuant to its arrangement with
the Company, you agree and acknowledge that the such additional obligations shall be binding on you.

2.5.9. You acknowledge that the Company will be maintaining records of all the transactions in relation to the GSTN
services provided on its Platform, as required under applicable laws and GSTN authorities will have the right to
conduct audit of your records without any notice.

2.5.10. By agreeing to these Terms, you have provided your express consent and acknowledge that the Company will
retain/ store your data and confidential information, of any nature (either wholly or partially), in the Company’s
servers or cloud or otherwise in any other medium as may be transmitted/ processed/ passed through the Platform.

2.5.11. You agree that you have put all compliance, certifications, and security systems in place in order to
ensure secure data transmission by your network to the Platform, without any exposure of breach, theft or loss of
data.

2.5.12. In the event you access the Platform or avail GSP services to develop a Third Party Application then you
additionally acknowledge and agree:

(a) To complete the risk assessment and ensure implementation of adequate security hygiene, best practices,
processes and technology to prevent any breach of security and you shall be solely responsible for any liability
therefrom.

(b) That any breach of security arising out of events such as hacking shall not be considered as a force majeure
event.

(d) To inform the end user, about data privacy, encryption, authorization features provided by GSTN and your
compliance to those features.

(e) To ensure security, privacy and integrity of data from your Third Party Application.

(f) To add and reflect, on your Third Party Application, such disclaimers as GSTN may require from time to time.

(g) To ensure that your Third Party Application is free from any Third Party intellectual property breach.

(h) That you shall not use taxpayer’s data for any purpose other than the purpose permitted by the taxpayer and
shall ensure that at no time the you use or misuse or share the taxpayer’s data for any commercial or monetary
considerations.

(i) That you shall maintain all audit and transaction logs that are processed through your Third Party Application.

2.5.13. You agree and acknowledge that you:

(a) Will not use the Platform for any unauthorised activities such as (i) activities punishable under Sections 43
and 45 IT Act (such as web scraping, altering source code, hacking, introducing viruses etc.), (ii) activities
prohibited under any laws in force, and/or (iii) any activity which contravenes access controls/ service use limits
set by GSTN on the GST portal and/or any security feature developed by GSTN, and/or (iv) any activity which is
contrary to any other policies of the GST portal; and

(b) shall not, at any time, by using the Services on the Platform:
(i) Imply or state any affiliation with or endorsement of GSTN without direct and express consent of such
organisation (e.g., representing oneself as an accredited GSTN associate).
(ii) Manipulate identifiers in order to disguise the origin of any message or post transmitted through the GST
portal.
(iii) Monitor the GST portal's availability, performance or functionality for any competitive purposes.
(iv) Overlay or otherwise modify the GST portal or their appearance.
(v) Remove or cover or obscure any advertisement included on the GST portal.
(vi) Rent, leasing, loaning, trading, selling/re-selling access to the GST portal or related data of GST portal.
(vii) Selling, sponsoring, or otherwise monetizing any GST portal service or feature without GSTN's direct and
express consent.
(viii) Solicit or collect email addresses or other personal information of GST portal users or GSTN users in any
manner.
(ix) Use, disclose or distribute any data obtained in violation of these Terms or the GSTN policies.

2.7 Refunds: In the event that you (being the merchant/receiver of the payment) receive any payments from your
customers by sending payment requests through the Platform, then you and your customers acknowledge and undertake
that you have provided to your customers, and your customers have received the goods, products or services, and the
payments are made by your customers to you in lieu of the same. The Company or its Strategic Partners will not be
responsible for the goods, products or services received or any disputes between you (being the merchant/receiver
of the payment) and your customers. The merchant/receiver of the payment will be solely responsible for such claims
and refunds, and the Company will not be responsible for providing any refunds in relation to the goods, products
or services.

2.8. We reserve the right to add, modify or discontinue, temporarily or permanently, the Services and Platform (or
any part thereof) with or without cause. We shall not be liable for any such addition, modification, suspension or
discontinuation of the Services.

3. Sign-Up and Consent Requirements

3.1. To avail the Services, you may have to provide us with necessary details including but not limited to your
name, mother’s name, father’s name, date of birth, gender, Permanent Account Number (“PAN”), signature, marital
status, nominee details, cancelled cheque, photograph and video recording, email id, phone number, educational or
professional qualification, business name, business address, nature of business, Goods and Service Tax
Identification Number (“GSTN”), Tax Deduction and Collection Account Number (“TAN”), bank account details, Unified
Payment Interface (“UPI”) ID, and/or other payment related details etc., as applicable.

3.2. You agree to provide the above stated information, or such other information as may be necessary or required
by us to provide the Services, at the time of sign-up or at any subsequent stage. Further, you acknowledge that the
act of providing your Aadhaar ID is voluntary in nature unless mandated under applicable law. You may choose to
provide us with an alternative KYC proof.

3.3. You warrant to provide true, accurate, current and complete information about yourself and you agree to not
misrepresent your identity or your account information. You agree to keep your account information up to date and
accurate.

3.4. If you upload information relating to any third parties, you should ensure that any such information is
uploaded only after obtaining express written consent from them for using their information on the Platform.
Further, you should ensure that express written consent from such persons is obtained to receive communications
from the Company regarding: information about us and the Services; promotional offers and services from us and our
third party service providers and Strategic Partners, and any other matter in relation to the Services. If such
third parties fail to provide written consent, or withdraw consent, you shall immediately cease to use the Services
in relation to them. You will be solely responsible for obtaining such consent from third parties and we assume
that such consent is sought and received by you if you provide such information relating to any of such third
parties any time during the use of the Platform.

3.5. If you provide any information that is false, inaccurate or outdated, or we have reasonable grounds to suspect
that such information is false, inaccurate or outdated, we will be entitled to suspend or terminate your account
and prohibit any and all current or future use of the Platform by you. You are responsible for maintaining the
confidentiality of the account and are fully responsible for all activities that occur under your account.

3.6. You agree to immediately notify us in writing at support@logistack.com of any disclosure or unauthorized use
of your profile or any other breach of security with respect to your profile.

4. Use of and Access to the Platform

4.1. You agree to use the Platform only for lawful purposes, and that you are responsible, liable and accountable
for all activities that take place through your use of Platform or availing the Services. We exclude any liability
arising out of use of the Platform.

4.2. You understand, accept and agree that the payment facility provided by us is neither a banking nor financial
service, but we merely act as a facilitator providing an electronic payment option, automated online electronic
payment option, for the transactions on the Platform using the existing authorized banking infrastructure and the
payment gateway/payment aggregator networks. Further, by providing payment facility, we are neither acting as
trustees nor acting in a fiduciary capacity with respect to the transaction.

4.3. Service Level Terms: We will use commercially reasonable efforts to provide you the Platform. We will provide
you with reasonable technical support services in accordance with our standard practices. We do not make any
commitment that the Platform will be available at all times or during any down time (a) caused by outages to any
public Internet backbones, networks or servers, (b) caused by any failures of your equipment, systems or local
access services, (c) for previously scheduled maintenance, (d) caused by any third party vendor or service provider
of the Company, (e) caused by any failure of systems or servers of any third party including that of the government
and its authorities and/or financial institutions such as asset management companies or any financial
intermediaries, (f) attributable to events such as strikes, riots, insurrection, fires, floods, explosions, war,
governmental action, labor conditions, earthquakes, natural disasters, hacking, phishing or interruptions in
Internet services to an area where the Company or its servers are located or co-located, or (g) required pursuant
to instructions received by us from any governmental or regulatory authority.

4.4. Updates: From time to time, we may provide upgrades, patches, enhancements, or fixes for the Platform to you
generally without additional charge and such updates will become part of the Platform and subject to the Terms.
Notwithstanding the foregoing, we shall have no obligation under these Terms or otherwise to provide any such
updates. You understand that the Company may cease supporting old versions or releases of the Platform at any time
in its sole discretion.

4.5. By accessing or using the Platform or by availing Services, you agree not to:

4.5.1. host, display, upload, modify, publish, transmit, update or share any information (if provided with the
functionality to do so on the Platforms) that:

(a) belongs to another person and to which the user does not have any right;
(b) is defamatory, obscene, pornographic, paedophilic, invasive of another’s privacy, including bodily privacy,
insulting or harassing on the basis of gender, libellous, racially or ethnically objectionable, relating or
encouraging money laundering or gambling, or otherwise inconsistent with or contrary to the laws of India;
(c) is harmful to minors;
(d) infringes any patent, trademark, copyright or other proprietary rights
(e) violates any law for the time being in force;(f) deceives or misleads the addressee about the origin of the
message or knowingly and intentionally communicates any information which is patently false or misleading in nature
but may reasonably be perceived as a fact;(g) impersonates another person;(h) threatens the unity, integrity,
defence, security or Sovereignty of India, friendly relations with foreign States, or public order, or causes
incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any
foreign states;(i) contains software virus or any other computer code, file or program designed to interrupt,
destroy or limit the functionality of any computer resource;(j) is patently false and untrue, and is written or
published in any form, with the intent to mislead or harass a person, entity or agency for financial gain or to
cause any injury to any person.

4.5.2. violate the Terms or any law for the time being in force;

4.5.3. conduct or forward surveys, contests, pyramid schemes or chain letters involving the Services;

4.5.4. impersonate any person or entity, falsely claim or otherwise misrepresent your affiliation with any person
or entity, or access the accounts of others without permission, forge another person’s digital signature,
misrepresent the source, identity, or content of information transmitted via the Services, perform any other
similar fraudulent activity

4.5.5. infringe our or any third party’s patent, trademark, copyright or other intellectual property rights,
proprietary rights, rights of publicity or privacy;

4.5.6. use the Services if you are under the age of 18 (eighteen) years;

4.5.7. post or transmit any message (if provided with the functionality to do so on the Platforms) which discloses
private or personal matters concerning any person or, is grossly harmful, harassing, hateful and/or disparaging;

4.5.8. post or transmit (if provided with the functionality to do so on the Platforms) any message, data, image or
program which is blasphemous, vulgar, or offensive in nature;

4.5.9. refuse to cooperate in an investigation or provide confirmation of your identity or any other information
provide by you to us;

4.5.10. remove, circumvent, disable, damage or otherwise interfere with security-related features of the Platform
and Services or features that enforce limitations on the use of the Services or the Platform;

4.5.11. reverse engineer, decompile, disassemble or otherwise attempt to discover the source code of as regards
Services or Platform or any part thereof, except and only to the extent this is expressly permissible by applicable
law;

4.5.12. use the Services or the Platform in any manner that could damage, disable, overburden, or impair it,
including, without limitation,

4.5.13. using the Services or the Platform in an automated manner;

4.5.14. modify, adapt, translate or create derivative works based upon the Services and Platform or any part
thereof, except and only to the extent that that this is permissible by applicable law;

4.5.15. intentionally interfere with or damage operation of the Services or the Platform or any other user’s
enjoyment of it, by any means, including uploading or otherwise disseminating viruses, adware, spyware, worms, or
other malicious code or file/ programme with contaminating or destructive features or which are designed to
interrupt, destroy or limit the functionality of any computer resource;

4.5.16. use any robot, spider, other automatic device, or manual process to monitor or copy the Platform without
prior written permission;

4.5.17. take any action that imposes an unreasonably or disproportionately large load on our infrastructure/network;

4.5.18. use the facilities and capabilities of the Platform to conduct any activity or solicit the performance of
any illegal activity or other activity which infringes the rights of others;

4.5.19. use the Platform to collect or obtain personal information, including without limitation, financial
information, about other users of the Platform, except and only as expressly provided in the Terms;

4.5.20. use the Services in a manner that results in or may result in complaints, disputes, reversals, chargebacks,
fees, fines, penalties and other liability to us, a third party or you.

5. Information

5.1. While we use commercially reasonable efforts to facilitate provisions of the information, information on
compliance deadlines for filing various tax returns and other statutory forms, status of your investments, etc on
the Platform, we are not responsible for any errors or omissions, or for the results obtained from the use of or
reliance on this information. Specifically, certain links in Platform may connect to other websites maintained by
third parties over which we have no control. If you access such links, your use of the third party websites will be
governed by the policies of such websites. We encourage you to review the terms and policies of such websites.

5.2. Any information, information on compliance deadlines for filing various tax returns and other statutory forms;
relevant tax related news; and any other regulatory news made available through the Platform is for general
guidance on matters of interest only. In particular, impact of laws and regulations can vary widely based on the
specific facts involved. Given the changing nature of laws, rules and regulations, and the inherent hazards of
electronic communication, there may be delays, omissions or inaccuracies in such information. Accordingly, the
information provided through or in relation to this Platform is so done with the understanding that we are not
herein engaged in rendering legal, accounting, tax, or other professional advice and services. As such, it should
not be used as a substitute for consultation with professional accounting, tax, legal or other competent advisers.
Before making any decision or taking any action, you should consult a professional advisor. You acknowledge that
the provision of the Platform or Services does not constitute the provision of any specific advice nor any other
professional services or advice of any kind (including any tax services). Any use of the Platform or Services
(including reliance on any of the contents therein) is at your sole risk.

5.3. While we use reasonable efforts to facilitate the information made available through the Platform is being
obtained from reliable sources, we are not responsible for any errors or omissions, or for the results obtained
from the use of or reliance on this information.

5.4. We do not make any representations as to the accuracy or any other aspect of information contained in other
websites. All information made available through the Platform is provided "AS IS", with no guarantee,
representation, or commitment of completeness, accuracy, timeliness or of the results obtained from the use of this
information, and without warranty of any kind, express or implied, including, but not limited to warranties of
performance, merchantability and fitness for a particular purpose.

6. Intellectual Property Rights and Ownership

6.1. We own the rights in the design, compilation, and look and feel of our Platform. It also includes rights in
all copyrighted works, trademarks, designs, inventions, and other intellectual property. Subject to compliance with
these Terms, we grant you a non-exclusive, non-transferable, non-sub licensable, royalty-free, revocable, and
limited access to use the Platform and the Services in accordance with these Terms.

6.2. You agree not to copy, distribute, modify or make derivative works of any of our content or use any of our
intellectual property rights in any way not expressly permitted by us.

6.3. We may provide you with summary of the news or information that is already available in the public domain.
Further we may provide you an electronic link to the original source of such news or information. Upon clicking the
electronic link, you may be directed to the website of a third party who has published that news or information. We
do not own any intellectual property rights in the information published by such third party.

6.4. Use of data: Notwithstanding anything to the contrary contained herein, when you enter or upload your data
onto the Platform, you expressly agree, covenant, consent and grant us, our Strategic Partners, our third party
service providers and our group companies, affiliates, all rights, licences and consents to host, use, copy,
transmit, process, store, share, analyse, display, make derivations, and back up all data you submit to us through
our services and as required by us including but not limited to personal data and any other data relating to
financial information of yourself and others, and further to: (a) enable you to use the Platform and avail the
Services including the services provided by our partners, third parties and affiliates; (b) allow us to improve,
develop and protect our Services; (c) create, market or provide new services through the Company or its Strategic
Partners, group companies and affiliates; (d) communicate with you about our Platform and the Services; and (e)
send you information we think may be of interest to you. You agree, represent and warrant that you have and you
will maintain, all rights to allow the Company, our Strategic Partners and/ or any third party service providers,
and our affiliates, to host, use, compile, copy, transmit, process, store, share, analyse, display, make
derivations, and back up all your data and retain aggregated customer data, including without limitation in
combination with data of other users. The terms of use and sharing of such data are set out in our Privacy Policy https://logistack.com/privacypolict.html.

6.5. Data loss: Data loss is an unavoidable risk when using any technology. You are responsible for maintaining
copies of your data entered into the Platform or for availing the Services.

6.6. No compensation: Whatever the cause of any downtime, access issues or data loss, your only recourse is to
discontinue using the Platform or the Services.

7. Know your Customer/ Client Requirements

7.1. You agree and provide your express consent to provide certain information and documents that may be necessary
to ascertain your eligibility to use the Platform or avail the Services including but not limited to your KYC
Documents to us, to entities for whom we act as a technology facilitator and Platform provider including but not
limited to online payment gateways, operators and aggregators, and, or to our affiliates to use, copy, transmit,
process, store, share, analyse, make derivations, and back-up such KYC Documents and information. For the purpose
of these Terms, ‘KYC Documents’ shall mean to include mobile number, mother’s name, father’s name, email address,
password, date of birth, gender, PAN, signature, marital status, nominee details, cancelled cheque, photograph and
video recording, etc. and other information which may be sought either during Sign-up or at any stage later. You
agree and warrant to provide valid, true, complete, and up-to-date KYC Documents. You acknowledge and agree that
any incorrect or misleading information provided shall constitute a material breach of these Terms.

7.2. We may use your personal data and in order to provide Services to you. Your personal information and KYC
documents may be processed by or transferred or disclosed to and/or by third parties like AMC’s, RTA’s (Registrar
and Transfer agents), KYC Registration Agency (“KRA”), payment gateways, statutory bodies or agencies, or
third-party service providers & Strategic Partners etc.

8. Communication Policy

8.1. You agree to receive communications from the Company regarding: (i) information relating to use of the
Platform or Services; (ii) information about the Company and the Services; (iii) promotional offers and services
from the Company and its Strategic Partners and third party partners, and (iv) any other matter in relation to the
Services. In case you access the Platform on behalf of a third party (after obtaining their prior consent), you
acknowledge and agree that we are permitted to send any or all of the above communications to your customers or
other third parties whose information you have made available on the Platform.

8.2. We may send alerts to the mobile phone numbers provided by you, either of yourself or your customers or any
third parties, via e-mail, SMS, WhatsApp messages or push notifications or any other means. If your mobile number
is registered in the Do Not Disturb (“DND”) list of Telecom Regulatory Authority of India, you may not receive SMS
from us. In such case, you will be responsible for taking all steps to deregister from the DND list and will not
hold us liable for non-receipt of SMS.

8.3. We shall not be under any obligation to confirm the authenticity of the person(s) receiving the alert. You
cannot hold the Company liable for non-availability of the SMS/email alert/push notifications service in any manner
whatsoever.

8.4. The SMS/e-mail alert/push notification service provided by us is an additional facility provided for your
convenience and that it may be susceptible to error, omission and/or inaccuracy. You shall not hold the Company
liable for any loss, damages, claim, expense including legal cost that may be incurred/suffered by you on account
of the SMS/e-mail alert/push notification facility.

8.5. The clarity, readability, accuracy and promptness of providing the SMS/e-mail alert/push notification service
depend on many factors including the infrastructure and connectivity of the network service provider. We shall not
be responsible for any non-delivery, delayed delivery or distortion of the alert in any way whatsoever.

8.6. You understand that the Company cannot and does not guarantee or warrant that filesavailable for download
through the Platform will be free of viruses, worms or other code that may be damaging. You are responsible for
implementing procedures to satisfy your particular requirements of internet security and for accuracy of data input
and output.

9. Third party Services on the Platform

9.1. Our Platform includes products and services made available by third party service providers. These third party
service providers may have additional terms that apply to you. You agree to be bound by such other additional
terms. Third-party products and services are subject to terms and conditions and privacy policies set by their
providers. These include how the provider will use your data that you make available to them. The descriptions of
third-party products and services that we publish, and any associated links, have been provided to us by the
providers. The providers are solely responsible for any representations contained in those descriptions. We don’t
endorse or assume any responsibility for third-party products or services.

9.2. We make no representations and hereby expressly exclude all warranties and liabilities arising out of or
pertaining to such third-party services, including their accuracy or completeness. Further, all intellectual
property rights in and to third party services are the property of the respective third parties.

10. Termination of Access to the Platform

We may terminate or suspend your access to Platform or access to all or any of data: (i) at our discretion; (ii) if
you fail to comply with these Terms or the Privacy Policy; (iii) in case of inactivity for long periods; or (iv) in
case of any fraud, insolvency or bankruptcy in relation to you. You agree that our right to terminate does not
depend on whether you breach these Terms or not.

11. Warranties and Disclaimers

11.1. We are a technology Platform service provider. We are not and will not be responsible for any claim or for
any damages suffered, whether by you, the third parties of the Users whose information is recorded on the Platform,
or any other person or party, that are related, directly or indirectly, to or arise out of the same including any
payments made by you or by any third parties of the User using the payment link generated using the Platform.

11.2. YOUR USE OF THE PLATFORM AND THE SERVICES IS AT YOUR SOLE RISK. THE PLATFORM, THE SERVICES ARE PROVIDED ON AN
“AS IS” AND “AS AVAILABLE” BASIS. EXCEPT AS OTHERWISE EXPRESSLY PROVIDED IN THESE TERMS, THE COMPANY, ITS STRATEGIC
PARTNERS, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS AND OTHER REPRESENTATIVES, EXPRESSLY DISCLAIM
ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WITHOUT LIMITING THE GENERALITY OF THE
FOREGOING, THE COMPANY MAKES NO WARRANTY THAT: (I) THE PLATFORM OR THE SERVICES WILL MEET YOUR REQUIREMENTS; (II)
THE PLATFORM OR THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (III) INFORMATION THAT MAY BE
OBTAINED VIA THE PLATFORM OR THE SERVICES WILL BE ACCURATE OR RELIABLE; (IV) THE QUALITY OF ANY AND ALL PRODUCTS,
SERVICES, INFORMATION OR OTHER MATERIAL, INCLUDING ALL MERCHANDISE, GOODS AND SERVICES, OBTAINED OR PURCHASED BY
YOU DIRECTLY OR INDIRECTLY THROUGH THE PLATFORM OR THE WEBSITES WILL MEET YOUR EXPECTATIONS OR NEEDS; AND (V) ANY
ERRORS IN THE PLATFORM OR THE WEBSITES WILL BE CORRECTED.

11.3. You acknowledge and agree that certain Services provided on the Platform are further dependent on the
functioning of the technology infrastructure of various third parties including that of the government agencies
and, or statutory authorities. You agree that the Company shall not be liable or responsible for any discrepancy in
the Services owing to delay or failure of any activity by any such third parties including but not limited to delay
or failure by government agencies and, or statutory authorities such as Goods and Services Tax Network, National
Informatics Centre. The delay or failure may be as a result of, network or connectivity failure, device or
application failure, GST’s System’s failure, possible down time at GST System’s end or any other technical or
non-technical error of any nature, whether foreseen or unforeseen.

12. Exclusion of Damages

WE SHALL NOT UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF, IN CONNECTION WITH OR
RELATING TO THE USE OF OR INABILITY TO USE THE PLATFORM, INCLUDING ANY LIABILITY: (I) AS A PUBLISHER OF
INFORMATION; (II) FOR ANY INCORRECT OR INACCURATE INFORMATION OR ANY ‘BUG’ OF THE PLATFORM OR THE SERVICES; (III)
FOR ANY UNAUTHORIZED ACCESS TO OR DISCLOSURE OF YOUR TRANSMISSIONS OR DATA; (IV) FOR STATEMENTS OR CONDUCT OF ANY
THIRD PARTY ON OR VIA THE PLATFORM; (V) FOR ANY DISPUTES BETWEEN USERS OF THE PLATFORM OR THE SERVICES, OR BETWEEN
A USER OF THE PLATFORM OR THE SERVICES AND A THIRD PARTY; OR (VI) FOR ANY OTHER MATTER RELATING TO THE PLATFORM OR
THE SERVICES, OR ANY THIRD PARTY. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL DAMAGES OF
ANY KIND, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON BREACH OF
CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, EVEN IF AN INDIVIDUAL
ADVISES US OF THE POSSIBILITY OF SUCH DAMAGES. THE LIMITATIONS OF LIABILITY SET FORTH HEREIN ARE FUNDAMENTAL
ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN THE COMPANY AND YOU. THE PRODUCTS, INFORMATION AND SERVICES OFFERED ON
AND THROUGH THE PLATFORM OR THE SERVICES WOULD NOT BE PROVIDED TO YOU WITHOUT SUCH LIMITATIONS.

13. Indemnification

13.1. Notwithstanding anything contained in this Agreement, you agree to defend, indemnify and hold harmless the
Company (and its affiliates, officers, directors and employees) upon demand from and against any and all damages,
actions, proceedings, claims, demands, costs, losses, liabilities, diminution in value, loss of earnings, profits
and revenue, opportunity costs, expenses (including court costs and reasonable attorneys’ legal fees) in connection
with, arising out of, or in relation to (i) breach or non-compliance of its obligations, consents, grants,
undertakings, representations or warranties under these Terms, and (ii) misrepresentation, negligence, fraud,
wilful concealment and misconduct (iii) misuse of the Services and Platform for any illegal or unauthorised
purposes; (iv) any injuries to persons or damage to property, body, business character, reputation including theft,
resulting from your acts or omissions; (v) any claims by a third party on Company for the acts committed or omitted
by you; and (vi) any violation of applicable law.

13.2. You agree that any violation by you will constitute an unlawful and unfair business practice, and will cause
irreparable harm to the Company and/ or its Strategic Partners and third party service providers, as the case may
be, for which monetary damages would be inadequate, and you consent to the Company obtaining any injunctive or
equitable relief that they deem necessary or appropriate in such circumstances. These remedies are in addition to
any other remedies that the Company may have at law or in equity. If the Company takes any legal action against you
as a result of your violation of these Terms, they will be entitled to recover from you, and you agree to pay, all
reasonable attorneys’ fees and costs of such action, in addition to any other relief that may be granted.

14. Miscellaneous

14.1. Notice: All notices, requests, demands, approvals, requests for approvals or other communications under the
Terms shall be in writing. Notice will be sufficiently given for all purposes as follows: (i) upon delivery when
personally delivered to the recipient, (ii) upon receipt when mailed by certified mail (iii) upon delivery when
delivered by recognized international overnight courier, and (iv) upon receipt when sent by fax with confirmation.

14.2. Merger/Modification: Each Party acknowledges that it has read the Terms, it understands it, and agrees to be
bound by its terms, and further agrees that this is the complete and exclusive statement of the Terms between the
Parties, which supersedes and merges all prior proposals, understandings and all other agreements, oral and
written, between the Parties relating to the Terms.

14.3. Governing Law and Jurisdiction: These Terms shall be governed by and construed and enforced in accordance
with the laws of India. Any controversies, conflicts, disputes, or differences arising out of these Terms shall be
resolved by arbitration in New Delhi in accordance with the Arbitration and Conciliation Act, 1996 for the time
being in force, which is deemed to be incorporated by reference in this Clause. The tribunal shall consist of 1
(one) arbitrator appointed by us. The language of the arbitration shall be English. The parties to the arbitration
shall keep the arbitration confidential and not disclose to any person, other than on a need to basis or to legal
advisors, unless required to do so by law. The decision of the arbitrator shall be final and binding on all the
Parties hereto. Subject to other provisions in this Clause, courts in New Delhi shall have exclusive jurisdiction
over all issues arising out of these Terms or the use of the Services.

14.4. Investment Activity Caution and Advisory: Investment in the securities market (including mutual fund
investments) are subject to market risks, please read all investments, offer and scheme-related documents
carefully, before investing. For the purposes of these Terms, the term “Offer Document(s)” shall refer to a
collective term for Offer Document, Scheme Information Document, Statement of Additional Information, Key
Information Memorandum, issued by the AMC that manages the mutual fund or the issuer of the relevant financial
product. There is no guarantee for any returns on investments made in mutual fund scheme(s). Past performance of
mutual funds/schemes do not indicate the future performance of the schemes and may not necessarily provide a basis
of comparison with other investments.

14.5. Severability: If any provision of the Terms is invalid under any applicable statute or rule of law, it is to
that extent to be deemed omitted and all other terms and provisions of the Terms shall nevertheless remain in full
force and effect so long as the economic or legal substance of the transactions contemplated hereby is not affected
in any manner materially adverse to any Party. Upon such determination that any term or other provision is invalid,
illegal or incapable of being enforced, the Parties shall negotiate in good faith to modify the Terms so as to
effectuate the original intent of the Parties as closely as possible in an acceptable manner in order that the
transactions contemplated hereby are consummated as originally contemplated to the greatest extent possible.

14.6. Waiver: A waiver by either Party of any terms or conditions of the Terms in any instance shall not be deemed
or construed to be a waiver of such term or condition for the future, or of any subsequent breach thereof. All
remedies, rights, undertakings, obligations and agreements contained in the Terms shall be cumulative, and none of
them shall be in limitation of any other remedy, right, undertaking, obligation or agreement of either Party.

14.7. Relationship of Parties: The Parties are not employees, agents, partners or joint venturers of each other.
You shall not have the right to enter into any agreement on behalf of the Company.

14.8. Entire Terms: The entire understanding between the Parties hereto relating to the subject matter hereof is
contained herein and the Parties make no warranties, representations or undertakings hereto except as expressly
provided herein.

14.9. Assignment: Notwithstanding anything contained herein, you agree and covenant that the Company may, at its
sole discretion, be entitled to assign its rights and obligations under this Terms to any of its affiliates or to
any entity, and in such case, such affiliate or entity shall be entitled to enforce these Terms.

14.10. Survival: Notwithstanding any termination, cancellation or expiration of the Terms, the provisions hereof
that are intended to continue and survive, shall continue and survive.

14.11. Expenses: Except as otherwise specified in the Terms, all costs and expenses, including fees and
disbursements of counsel, financial advisors and accountants, incurred in connection with the Terms and the
transactions contemplated in the Terms shall be paid by the Party incurring such costs and expenses.

14.12. Force Majeure: Neither Party shall be liable for a failure or delay in performing any of its obligations
under the Terms if, but only to the extent that, such failure or delay is due to causes beyond the reasonable
control of the affected party, including, but not limited to (1) acts of God; (2) fire or explosion (except to the
extent caused by the negligence or willful misconduct of the affected party); (3) unusually severe weather; (4)
war, invasion, riot, or other civil unrest; (5) governmental laws, orders, restrictions, actions, embargoes, or
blockages; (6) national or regional emergency; and (7) injunctions, strikes, lockouts, labor trouble, or other
industrial disturbances; provided that the party affected shall promptly notify the other of the force majeure
condition and shall exert reasonable efforts to eliminate, cure, or overcome any such causes and to resume
performance of its obligations as soon as practicable.

14.13. Maintenance of Records: You shall maintain the records independently of the Platform (by way physical copies
et cetera) and the Company reserves the right to seek copies of such records for their own use including record
keeping. You acknowledge and agree that Company shall have the right to retain your information for as long as it
deems fit and to be in compliance with applicable provisions of the law.

14.14. Fees: The Company reserves the right to charge fee for the Services and non-payment may result in denial of
Services.

14.15. Contact Us: If there are any questions or grievances or complaints regarding these Terms, you may contact us
at the address given below:

Grievance Officer
Name: Anup Kumar Singh
Address: 31/1, 1st Floor, 10th main, NTI Layout, Vidyaranyapura, Bengaluru, Karnataka - 560097
Email: anup@logistack.com

15. General terms for making online payments

15.1 To use the services of the online payment gateway/ payment aggregator service provider, the User shall
disclose the exact business category and/or the business sub-category for which it will be using the payment
gateway/payment aggregator services. If the User uses the payment gateway/payment aggregator services for any other
purpose, the User understands and acknowledges that it shall notify the payment gateway/ payment aggregator service
provider and the Company in writing of such change and such change shall be subject to the approval of the payment
gateway/ payment aggregator service provider who may include other terms and conditions as it may deem fit.

15.2 In the event You are using any of the Services on the Platform, you agree to provide the Company, as and when
necessary, the KYC Documents and other documents requested, including Aadhar card, shops and establishments
certificate, utility bills, registrations with tax authorities, memorandum of association, certificate of
incorporation, PAN, partnership deed, powers of attorney, etc., and/or any other documents as required under the
guidelines, rules and/or regulations issued by the Reserve Bank of India, National Payments Corporation of India,
and any other regulatory authorities set up under any applicable laws (“Regulatory Authorities”). The User also
expressly consents to the Company forwarding the such documents to the payment gateway/ payment aggregator service
provider or Regulatory Authorities.

15.3 The User shall indemnify the Company from and against all losses and damages suspicion in case User engages in
any fraudulent, illegal or doubtful payment transactions, online selling of banned items under applicable laws,
such as:

(a) Adult goods and services which includes pornography and other sexually suggestive materials (including
literature, imagery and other media); escort or prostitution services;
(b) Body parts which includes organs or other body parts;
(c) Child pornography which includes pornographic materials involving minors;
(d) Copyright unlocking devices which includes Mod chips or other devices designed to circumvent copyright
protection;
(e) Copyrighted media which includes unauthorized copies of books, music, movies, and other licensed or protected
materials; Copyright infringing merchandise;
(f) Copyrighted software which includes unauthorized copies of software, video games and other licensed or
protected materials, including OEM or bundled software
(g) Products labeled as "tester," "not for retail sale," or "not intended for resale";
(h) Counterfeit and unauthorized goods which includes replicas or imitations of designer goods; items without a
celebrity endorsement that would normally require such an association; fake autographs, counterfeit stamps, and
other potentially unauthorized goods;
(i) Products that have been altered to change the product's performance, safety specifications, or indications of
use;
(j) Drugs and drug paraphernalia which includes hallucinogenic substances, illegal drugs and drug accessories,
including herbal drugs like salvia and magic mushrooms;
(k) Drug test circumvention aids which includes drug cleansing shakes, urine test additives, and related items;
(l) Endangered species which includes plants, animals or other organisms (including product derivatives) in danger
of extinction;
(m) Government IDs or documents which includes fake IDs, passports, diplomas, and noble titles;
(n) Hacking and cracking materials which includes manuals, how-to guides, information, or equipment enabling
illegal access to software, servers, websites, or other protected property;
(o) Illegal goods which includes materials, products, or information promoting illegal goods or enabling illegal
acts;
(p) Offensive goods which includes literature, products or other materials that: a) Defame or slander any person or
groups of people based on race, ethnicity, national origin, religion, sex, or other factors b) Encourage or incite
violent acts c) Promote intolerance or hatred;
(q) Offensive goods, crime which includes crime scene photos or items, such as personal belongings, associated with
criminals;
(r) Pyrotechnic devices (apart from the ones mentioned in the Restricted category), hazardous materials and
radioactive materials and substances;
(s) Weapons which includes firearms, ammunition, knives, brass knuckles, gun parts, and other armaments;
(t) Any product or service which is not in compliance with all applicable laws and regulations whether federal,
state, local or international including the laws of India;
(u) Merchant who deal in websites depicting violence and extreme sexual violence; or
(v) Bestiality.

15.4 The User acknowledges the Company and the payment gateway/ payment aggregator service provider reserves the
right to limit or restrict any transaction size, amount and/or monthly volume at any time. For the purpose of
clarity, such limitations or restrictions may be imposed for the following reasons including but not limited to
limits/restrictions on the number of purchases which may be charged on the User’s account during any time period,
rejection of payment in respect transactions with a prior history of questionable charges, unusual monetary value
of transaction, etc. Further, as a security measure, the Company and/ or the payment gateway/ payment aggregator
service provider may at its sole discretion block any account numbers or transactions from any specific blocked or
blacklisted accounts, group of internet protocol addresses, devices, geographic locations and / or any such risk
mitigation measures it wishes to undertake.

15.5 The User hereby agrees and acknowledges that the User shall be solely responsible and liable to pay all
relevant taxes pursuant to usage of the payment gateway/ payment aggregator services.

15.6 Notwithstanding anything contained in these Terms, the User hereby irrevocably and unconditionally confirms
and agree that that the payment gateway/ payment aggregator service provider and Regulatory Authorities reserve the
right to reject payments with respect to any transaction for reasons including but not limited to unlawful,
unenforceable, doubtful or erroneous transactions, chargebacks, refund, fraud, suspicious activities,
authentication and authorization issues, overpayment made due to mathematical errors or otherwise, penalties
incurred, transaction related issues, issues in relation to where the transactions were not made in accordance with
the requirements of payment gateway/ payment aggregator service provider and/ or the Regulatory Authorities.

15.7 The User agrees to comply with all applicable rules, guidelines, instructions, requests and actions, etc. made
by the payment gateway/ payment aggregator service provider and/or the Regulatory Authorities. The User further
acknowledges that the payment gateway/ payment aggregator service provider and/or the Regulatory Authorities may
also put limitations and restrictions on the User, at its sole discretion from time to time. In addition, the
payment gateway/ payment aggregator service provider and the Company has the right to reverse/reject payments,
suspend and/or terminate services, make inspections or inquiries in relation to the transaction, etc. In the event
any fines, penalties or other amounts are levied by the payment gateway/ payment aggregator service provider and/or
the Regulatory Authorities on the Company, then without prejudice to Company’s other rights under law, the User
shall forthwith reimburse the Company an amount equal to the fines, penalties or other amount so levied or demanded.

15.8 The User agrees and expressly consents to provide the Company any documentary evidence as may be required in
relation to any disputes relating to rejection/ termination of transactions included any explanatory statements is
support of such disputes

15.9 The User expressly consents and agrees to (a) the Company maintaining records in relation to the User’s
transactions; and (b) maintaining records by itself in relation to the User’s transactions, for the purposes of
inspection by the payment gateway/ payment aggregator service provider, and/or the Regulatory Authorities.

15.10 The User agrees to indemnify the Company in respect of any claims, disputes, penalties, costs and expenses
arising directly or indirectly in relation to refunds or chargebacks for all payment transactions initiated by the
User on the Platform. In event of rejection of any payment by any payment gateway/ payment aggregator service
provider and/or Regulatory Authorities and the Company shall be not responsible to collect the payment from such
payment gateway/ payment aggregator service provider or bank directly and in any case shall also not have any
responsibility or liability in this regard.

15.11 The Users agree to comply with the KYC rules and regulations set out by the Regulatory Authorities and shall
comply with the provisions of anti-money laundering laws, anti-bribery and anti-corruption in adopted by India,
United States of America, Office of Assets of Control, United Kingdom and United Nations.

15.12 The User agrees and understands that the Company and the online payment gateway service provider reserves the
right to suspend the Payment gateway/payment aggregator services to the User until such time that the User does not
discontinue selling such banned/illegal products or does not conform to all applicable laws and regulations in
force from time to time.

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